Privacy Policy

1. Information we collect

Information you provide directly

When you fill out a contact form, book a briefing, download a resource, or subscribe to updates, we may collect: name and job title, business email address, company name and industry, phone number (if provided), message content from inquiry forms, and Salesforce configuration details shared during scoping calls.

Information collected automatically

When you visit our website, we automatically collect certain technical information through cookies and similar technologies: IP address and approximate geographic location, browser type and version, device type and operating system, pages visited, time spent on pages, and navigation paths, referring URL and search terms, and interaction data (clicks on CTAs, downloads, form submissions).

Information from third parties

We may receive information about you from business partners, Salesforce account teams, or publicly available sources when they refer you to our services.

2. How we use your information

We use your personal information for the following purposes:

• Responding to inquiries — to reply to your contact form submissions, schedule briefings, and provide requested materials.
• Delivering our services — to scope, deploy, and support Chinaforce compliance solutions for your organization.
• Improving our website — to analyze how visitors use our website, optimize content and user experience, and fix technical issues.
• Marketing communications — to send you relevant information about Chinaforce services, regulatory updates, and industry insights. You can opt out at any time.
• Legal compliance — to comply with applicable laws, regulations, and legal processes.

We do not sell your personal information to third parties.

3. How we share your information

We may share your personal information with:

• Service providers — third-party vendors who help us operate our website and deliver services, including web hosting providers, email delivery platforms, analytics tools, and CRM systems. These providers are contractually obligated to protect your data.
• Salesforce account teams — when you are referred to Chinaforce through a Salesforce Global Account Manager (GAM), we may share engagement status with the referring account team.
• Legal requirements — when required by law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

4. Cookies and tracking technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. For detailed information about the cookies we use and your opt-out options, please see our Cookie Policy.

5. Data storage and security

Your personal information is stored on secure servers provided by our hosting and infrastructure partners. We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet is completely secure.

6. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. Inquiry and contact data is retained for up to 24 months after your last interaction. Client engagement data is retained for the duration of the service engagement plus 36 months. Aggregated and anonymized analytics data may be retained indefinitely.

7. Your rights

Under the EU General Data Protection Regulation (GDPR)

If you are located in the European Economic Area, you have the right to: access the personal data we hold about you, rectify inaccurate or incomplete data, request erasure ("right to be forgotten"), restrict or object to processing, data portability, and withdraw consent at any time.

Under China's Personal Information Protection Law (PIPL)

If you are located in the People's Republic of China, you have the right to: know and decide about the processing of your personal information, restrict or refuse processing, access and copy your personal information, and request correction or deletion.

Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to: know what personal information is collected and how it is used, request deletion, opt out of the sale of personal information (we do not sell personal information), and non-discrimination for exercising your rights.

To exercise any of these rights, please contact us using the information below.

8. International data transfers

Chinaforce operates globally. Your personal information may be transferred to and processed in countries other than the country in which you reside. When we transfer personal data internationally, we implement appropriate safeguards in accordance with applicable data protection laws.

9. Children's privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date.

11. Contact us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: